0800 689 3087 or 07760 571 633 info@londonimperialsecurity.co.uk

Frequently Asked Questions

 

Security Services

What is your company's objective?

Our aim is that our security officers become part of your team and respond effectively to your security requirements.

What are your rates?

Quality protection and security is good investment for your business.

London Imperial Security competitive rates are complemented by our high quality service. Contact us to compare our quote, our levels of efficiency and expertise with those of your current security supplier.

We promise to give you a better quote; we will however not compromise on efficiency and expertise. Once we have discussed your individual requirements, you can be sure that you will receive a competitive rate.

Contact us now to receive our excellent package.

How quickly can you get someone to my site?

We have a network of staff across the UK and we can guarantee a security guard to get to your site within a few hours of you commissioning us.

How can I be sure your staff are trained and vetted?

They will have in their possession their security badges and they always wear their SIA issued security badges.

How are your security guards monitored?

Our Security officers are monitored on site via regular quality assessment by our patrol supervisors. They carry out regular on-site quality control checks on the performance of our security officer in your site or office. We also encourage client feedback, our existing comprehensive Quality Assurance Program allows our clients to enjoy peace of mind.

Get in touch to discover more.

Do you have both uniformed and plain clothes security guards?

Yes we have both uniformed and plain clothes security officers. Our store detective unit comprises of highly trained security officers who work in disguise and in plain clothes in various security settings as the need arises.

What are the benefits of working with L.I.S.?

It’s our objective to relieve our clients of the cumbersome details connected with all security and loss prevention aspects of their business. We achieve this by providing effective and reliable security services which gives our clients peace of mind.

Our rates are affordable and competitive. Our guards’ professionalism is second to none and this gives our clients the freedom to devote their time and energy to the promotion of their endeavours.

With our state-of-the-art control centre and an extensive network of experienced security officers across the UK, we guarantee to meet and surpass your expectations.

All our security guards are SIA licensed and vetted to the highest standards. They are polite, motivated and hard working.

We guarantee to beat your existing quote and save you money, without compromising on efficiency or the high quality of service we render, while providing you with a security service that is second to none.

Cleaning Services

Who are your cleaners?

Our cleaners are meticulously selected and trained to meet various demands within the cleaning industry. They offer a flexible and professional service to our numerous clients. They are all DBS checked, insured and certified. They can be trusted to give you the reliable service you desire.

What times do your cleaners work?

Our cleaners provide a flexible cleaning service tailored to meet the specific needs of our clients hence they are open to work 24 hours a day, 7 days a week.

Who provides the cleaning equipments?

We have numerous clients and we work according to individual needs. Some of our clients provide us with their cleaning material, while with others we charge a small extra fee to provide you with high quality cleaning materials.

What about keys and access to my property?

This is optional and there are various ways we can work around it. You may give us a copy of your key which will be safely kept by us, leave the key in a safe place for pickup by our cleaner or even be around when the cleaning takes place. We always work to satisfy each of our clients’ demands.

How much is the cost and how do I pay?

We charge £11.50 per Hour* for the regular cleaning (by regular we mean a minimum of two hours a week or three hours fortnightly). *This rate is however negotiable and can be reduced with regards to the volume of work.

We will gladly accept payment, in any of the following ways.

  • Cash
  • Cheque
  • Visa/MasterCard/AmEx/Visa Electron/Delta/Solo/Switch/Maestro
  • Bank Transfer
  • Standing Order

Contact us now to receive our excellent package.